All posts by: Ritu Bala

About Ritu Bala

Healthcare providers today are faced with growing competition, increased cost pressures, a growing number of elderly and chronically ill patients, and evolving quality and regulatory requirements. Healthcare reform is driving a trend from volume-driven to value-based healthcare, with new ″network″ delivery models and smoother transitions between care settings, like hospitals, outpatient and home care.

Over the years, cleaning service providers and large corporate customers have been working to transition from an input-driven model (number of hours of work) to an output-based model (measurement of cleaning result) and eventually an outcome-based model (impact on end users, customer satisfaction tracking).

Work is no longer ‘the place we go to‘ in the morning, it is the activities we do and the social interactions we have. New generations expect to be able to work and collaborate from anywhere, inside and outside the ‘office building’. And they count on technology to help them do that.

The rapidly evolving IWMS market provides rich opportunities for CREs, FMs and workplace managers. What are the critical aspects to consider when purchasing an Integrated Workplace Management System? Our infographic provides guidance on what makes a great solution and which pitfalls to avoid.

Buildings are becoming smarter, but how will this benefit the organizations that use them? The infographic that we have put together aims to show you how to capture and use data from your buildings to raise service quality and cut costs by moving to activity-based facility services, and ultimately create more value for your users […]

As a CRE/FM professional, you coordinate the physical (and increasingly digital) workplace and strive to match the changing needs of today’s workforce with available space and physical assets. It’s a challenging job that requires you and your team to integrate multiple disciplines to ensure the functionality of the built environment: maintenance planning, service delivery, helpdesk […]

Energy management is one of the focus areas for organizations all over the world. Not only because improvement actions as a result of energy monitoring can save money, but also because sustainability has become a mainstream business concern and companies are trying to reduce their share in carbon emissions and consumption of natural resources.

Managing a building portfolio requires decision making based on the actual operational performance of buildings. Too often these decisions are based on manual or summary data, which doesn’t always reflect reality. Without reliable data and consistent feedback, facilities managers are driving blind, resulting in cost inefficiencies and customer dissatisfaction with available spaces and services. It […]

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