23Oct 2018

Mobile apps are not new to facility management. But their focus is shifting. Gone are the days when facilities apps were mainly used by FM service teams, working around sites. Today, IWMS mobile apps are increasingly designed to benefit the entire workforce. One of the factors behind this evolution is… Continue reading

19Sep 2018

Co-authored by Raul Esparza, Senior Managing Director, Tri-State; IFM Regional Lead for GOS at Cushman & Wakefield, and Koen Matthijs, CEO MCS Solutions

ROI of smart workplaces

Technological and cultural forces are reshaping the nature of work in a story that is still unfolding.  CRE directors are expected to create cost-effective workspaces that attract, engage and motivate talented employees. Continue reading

13Aug 2018

These days, all organizations have systems in place that generate huge amounts of data. Businesses realize it is an important resource. Yet many are not able to use it to its full potential. As ubiquitous as data has become (more data has been created in just the last two years than in the entire previous history of the human race), so is the need for actionable data and insights (Less than 1% of all data is ever analysed). Continue reading

19Jun 2018

For decades, ‘cubicle culture’ dominated the office landscape. Picture rows of beige cubes in a minimally windowed workplace with harsh fluorescent lighting.  These bland, soul-sapping environments — designed to cut space costs — encouraged monotonous styles of working. Moreover, the dominant technology tools of the era (desktop computer, landline phone) kept office workers tethered to their desks. Continue reading

16Apr 2018

With all the buzz around the Internet of Things (IoT), some facilities managers see it as the next shiny new toy – something where the hype creates anticipation far exceeding the actual experience. In addition, they believe it requires large upfront cash outlays whose return on investment is doubtful. Furthermore, they wrongly assume the technology is only suitable for new, state-of-the-art buildings. Continue reading

23Mar 2018

The Internet of Things (IoT) is rapidly becoming a real part of business operations, not to mention our everyday lives. With wireless sensors all around us, should we worry about what happens with all that data? There are certainly some valid reasons for concern about data privacy and security, but that doesn’t mean the IoT will not continue expanding because, despite the risks, the value it brings is too important. Continue reading

21Mar 2018

We live in a world where agile working is quickly becoming the new normal. This creates a demand for flexible space but also for smart services that make the most of that space. Technology both drives and enables this smart workplace revolution. IoT-related technologies, in particular, play a key role. These days, companies increasingly use sensor data to enable new workplace scenarios. Scenarios that range from space and comfort tracking to workplace guidance, to transforming workflows and building management. Continue reading

19Mar 2018

Traditionally, IWMS software focuses on best-practice process automation to achieve operational efficiencies. This is still an essential part of running a facility. But with businesses now putting a greater emphasis on workplace agility and employee experience, it is no longer sufficient. IWMS must, therefore, raise its game or disappear. Is your FM software on its way to becoming extinct? Or is it part of the next generation of more connected and smarter software platforms? Continue reading

12Feb 2018

The service provider industry is driven by performance measurements and Service-Level Agreements (SLAs). Although the details of service-level agreements vary widely, they almost always specify required levels of availability, reliability, responsiveness, or other attributes of the service. Next to acceptable (minimum) and preferred (low and high target) levels of performance, FM service contracts also usually include remedies or penalties for failure to meet SLAs. Furthermore, it’s important that they define how the performance will be tracked against SLAs and by whom. Continue reading

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