In order to survive and grow, organizations need to consistently control, manage and improve quality. This involves understanding quality expectations, making regular assessments of strengths and weaknesses, and collecting and interpreting feedback through facility management surveys. Other challenges to successful quality management are: establishing clear quality metrics, taking timely corrective measures, and resolving quality incidents.
A specialized, highly scalable solution, myMCS Quality enables managers to create tailored facility management surveys and helps organizations successfully manage quality at an individual, service and organization level:
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