Service call app


With myMCS Mobile Service Request, you can easily book and manage your service calls on the go. The service call app allows mobile workers to report and follow up on incidents and service requests from their smartphone. Interacting with myMCS Helpdesk management software, the app greatly improves mobile service management.

With myMCS Mobile Service Request you can:

  • Book a service call in seconds using call templates
  • View and manage your service calls in detail
  • Create and view call actions
  • Browse and look up service calls using various search criteria
  • Take pictures and record voice notes
  • Scan QR codes and barcodes for logging new calls even faster


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