DPD Belgium is part of DPD group, the second-largest international parcel delivery network in Europe, with 50,000 delivery experts delivering more than 3,6 million parcels across Europe’s road network.

The company has chosen to deploy MCS Solutions’ integrated MCS software platform to manage reactive and preventive maintenance, help desk requests and work orders.

Among other things, MCS Maintenance will enable DPD Belgium to keep track of the full maintenance history of all technical objects in their buildings, which is a must for ISO certification.

The company will also use the checklists provided by the software to inspect their trucks that need to be in perfect shape at all times.

For a parcel delivery company, mobility is of the essence and DPD will deploy several mobile apps to improve service and work order management.

With MCS Mobile Service Request, personnel will be able to report and follow up on incidents and service requests on the go.

MCS Mobile Work Manager will ensure that mobile workers can manage work orders in the field and have access to all relevant data at all times.