“Our business model is changing”, says Kris Cloots, the Belux CEO of cleaning giant ISS to business newspaper De Tijd. The workplace is changing rapidly and innovative technologies are enabling new scenarios for facility and service management.

Sensor-enabled software

Smart buildings equipped with sensors know when the bathrooms need cleaning or when the air conditioning unit needs new filters. They can predict how many people will eat lunch in the cafeteria; or when a coffee machine is going to run out of coffee. To leverage these and other new possibilities, ISS is using MCS sensor-enabled software in combination with Proximus’s Internet of Things network in Belgium.

Read more in De Tijd (in Dutch) or watch this 2-minute video: Is predictive cleaning a dream?

Predictive cleaning