The roll-out of the Internet of Things (IoT) enables companies to make their buildings smarter. The technology can be beneficial in many ways. Through capturing real-time big data from sensors, facilities and property managers can improve building performance, resource usage and service delivery, based on actual utilization data.

Over the years, cleaning service providers and large corporate customers have been working to transition from an input-driven model (number of hours of work) to an output-based model (measurement of cleaning result) and eventually an outcome-based model (impact on end users, customer satisfaction tracking).

As one of the top parking facilities management companies, Q-Park manages lots of car parks across Europe, and handles large volumes of customer enquiries each month. Hence they require an efficient and well-integrated ticketing system to create preventive and corrective work orders for their technical and maintenance staff. Furthermore it is imperative for Q-Park that […]